Workplace & employment disputes

Workplace Mediation — resolve disputes before they escalate.

Workplace conflict is costly, stressful and contagious. Mediation resolves disputes — from unfair dismissal claims to bullying complaints — early and confidentially, before they become expensive battles at the Fair Work Commission, so everyone can get back to work.

In short: Workplace mediation is a confidential process where a neutral mediator helps employers and employees resolve disputes — such as unfair dismissal, bullying, harassment or contract disagreements — without proceeding to the Fair Work Commission or court. It's faster, cheaper and helps preserve working relationships.

What workplace disputes can be mediated?

  • Unfair dismissal and termination disputes
  • Bullying, harassment and discrimination complaints
  • Employment contract and entitlement disagreements
  • Interpersonal conflict between colleagues or with management
  • Restructure, redundancy and return-to-work disputes

Why mediate workplace disputes early?

Because unresolved conflict spreads — it damages morale, productivity and reputation, and can end up at the Fair Work Commission or in court. Early mediation contains the cost and keeps the matter private. For businesses, it's risk management; for employees, it's a fair hearing without a drawn-out fight.

Good for business, good for people

Mediation delivers neutral, safe conversations where both sides are heard, structured discussion focused on solutions rather than blame, and practical agreements that get workplaces back on track.

How does workplace mediation work?

A neutral mediator meets with the parties (together or separately), helps each side be heard, identifies the real issues, and guides everyone toward a practical agreement. It's confidential and 'without prejudice', so people can speak openly. Where useful, the outcome can be documented in a binding agreement.

Questions & answers

Workplace Mediation FAQs

Is workplace mediation confidential?+

Yes. Workplace mediation is conducted on a 'without prejudice' basis, meaning discussions generally can't be used later in legal proceedings, which lets both sides speak openly.

Can mediation prevent a Fair Work claim?+

Often, yes. Resolving a dispute early through mediation can prevent it escalating to the Fair Work Commission, saving both time and significant cost.

Who pays for workplace mediation?+

Arrangements vary. Employers often cover the cost as part of resolving a dispute, though it can be shared. You'll have fee clarity from the outset.

Is the outcome of workplace mediation binding?+

The mediation itself is voluntary, but any agreement reached can be documented and made binding, for example as a deed of settlement.

Resolve it early — before it costs more.

Book a free initial consultation to resolve a workplace dispute through confidential mediation, before it reaches the Fair Work Commission.

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